Harbor Detox - USA - Tech9logy Creators

Case Study: Harbor Detox – USA

Introduction to Harbor Detox

Harbor Detox is a drug rehab in Dana Point, Orange County, nestled in a safe & secluded residential neighborhood. They aim to empower people to instigate the change they desire within themselves and the world. Harbor Detox goes beyond addressing addiction and focuses on treating the entire individual, identifying underlying factors, nurturing human connections, and helping individuals discover purpose in their lives.

What Harbor Detox Needed?

Harbor Detox ought to integrate Sunwave (EMR) with Salesforce to improve admission management and enhance overall operational efficiency. This would enable them to better manage their patients and provide next-level treatment.

Services We Offered to Harbor Detox

Salesforce Consulting
Our Salesforce consultants helped them ensure a flawless Salesforce integration with Sunwave. We built a roadmap to execute this integration with minimum downtime and maximize productivity.
Salesforce Integration
Our expert executed the Salesforce and Sunwave integration with utmost precision, helping them to relish centralized patient data, automate administrative tasks, and deliver personalized patient care.
Salesforce Customization
Our Salesforce experts understood their requirements and provided customized solutions that helped them reach their business goals. We assisted them with custom development, configuration, and implementation.
Salesforce Support & Maintenance
We also provided post-implementation support & maintenance services to ensure their data is properly synced between the platforms. We assisted them in eliminating data silos and improving team collaboration.

Visuals

Salesforce is the #1 CRM platform that lets you centralize customer information, streamline sales processes, manage marketing campaigns, and deliver actionable analytics. Salesforce smartly integrates key components, including data, Artificial Intelligence (AI), and CRM, to help you achieve your business objectives.

Sunwave EMR is a cloud-based electronic medical record (EMR) solution and operating platform built exclusively for behavioral health and addiction treatment centers. It integrates EMR with customer relationship management (CRM) and revenue cycle management (RCM) into a single comprehensive platform.

Salesforce Cloud Expertise

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