1st Step - USA - Tech9logy Creators

Case Study: 1st Step – USA

Introduction to 1st Step

1st Step is a firm believer in the fact that the greatest gift one can receive is the transformative power of recovery. This gift offers individuals a unique opportunity to view life through the lens of someone who has embraced the lessons of the past, paving the way for a brighter and more fulfilling future.

What 1st Step Needed?

1st Step ought to integrate KIPU (EMR) and CollaborateMD with Salesforce to uplift patient care and enhance overall operational efficiency. We helped them bring the best out of their healthcare operations and ensure optimal patient care.

Services We Offered to 1st Step

Salesforce Consulting
Our Salesforce consultants helped 1st Step ensure a seamless Salesforce integration with KIPU and CollaborateMD by providing useful insights. We built a roadmap to execute this integration with minimum downtime and maximum productivity.
Salesforce Integration
Our expert executed the Salesforce and KIPU integration and CollaborateMD integration with utmost precision and helped them relish centralized patient data, automated administrative tasks, and optimal patient care.
Salesforce Customization
Our Salesforce experts understood their requirements and provided customized solutions that helped them reach their business goals. We assisted them with custom development, configuration, and implementation.
Salesforce Support & Maintenance
We also provided post-implementation support & maintenance services to ensure their data is properly synced between the platforms. We assisted them in implementing this integration in a way that covers all three phases of patient treatment.

Visuals

Salesforce is the #1 CRM platform that lets you centralize customer information, streamline sales processes, manage marketing campaigns, and deliver actionable analytics. Salesforce smartly incorporates key components like Data, Artificial Intelligence (AI), and CRM to help you reach your business objectives.

KIPU EMR is a cloud-based electronic medical record (EMR) solution that empowers addiction treatment facilities and behavioral health organizations to ensure next-level patient care. It offers a comprehensive platform that supports patient record management, treatment planning, scheduling, customer relationship management (CRM) for admissions and marketing, and revenue cycle management (RCM) for billing.

CollaborateMD is a smart solution for medical practices and billing companies. It is a cloud-based medical billing solution designed to simplify medical billing processes and practice management. This smart tool helps you automate the billing process and ensure next-level operational efficiency.

Salesforce Cloud Expertise

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