Top Salesforce Consulting Partner in Australia

Top Salesforce Implementation Consultants in Australia

Consulting

Partner

ISV

Partner

200+

Projects Delivered

Certified

Developers

Leading Salesforce Implementation Partners In Australia

Bring the best out of your CRM with our expert Salesforce Implementation Services. We at Tech9logy Creators understand that every business is unique, and so is its implementation. That’s why our certified team offers Salesforce implementation services to fit your specific business needs.

From conducting a thorough risk assessment to providing ongoing support, our experts ensure a flawless Salesforce implementation for your organization. Whether you want to start from scratch or optimize an existing setup, our dedicated team is here to help you maximize your Salesforce investment and accelerate your business growth.

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Our Salesforce Apps

migSO

A powerful Salesforce app that allows you to clone, export, and manage Salesforce metadata operations in just a few clicks.

Custom Kanban

A comprehensive Kanban view that shows all the object records in the same place without any limitations.

9 Calendar

9Calendar is a revolutionary app that seamlessly integrates both giants. It syncs your events at both places and boosts productivity.

Salesforce CRM Implementation Consulting Services In Australia We Offer

Being a renowned Salesforce Implementation Consultants, we offer a comprehensive range of services-

Sales Cloud

With Salesforce Sales Cloud implementation, our team effectively manages all your business sales operations, including marketing, lead generation, and customer service. We help you boost sales with automation tools like Sales AI, Sales Engagement, and Enablement. We optimize your sales processes by managing leads, streamlining workflows, and driving higher conversion rates.

Service Cloud

With our Salesforce Service Cloud implementation, you can bring all your customer service processes to one unified Al platform and improve customer experience. We effectively modify your service operations and ensure best-in-class personalized support for your customers. Our experts enhance your customer service with powerful tools for case management, customer support, and self-service portals.

Marketing Cloud

With our Salesforce Marketing Cloud implementation, you can closely track, understand, and follow your customer journey. Our experts help you drive next-level efficiency with customized AI-powered marketing campaigns and facilitate data-driven decisions using predictive analysis and detailed insight reports. We build data-driven marketing strategies that offer personalized customer journeys, engagement tracking, and targeted campaigns.

Commerce Cloud

Get the finest eCommerce functionalities & features and ensure a highly optimized customer experience with our Salesforce Commerce Cloud implementation. Our team helps you increase conversions with this top-notch cloud-based software-as-a-service (SaaS) eCommerce solution and ensures rapid growth with Al's guidance. We ensure seamless & personalized shopping experiences across channels.

Community Cloud (Experience Cloud)

Empower your team, customers, and business partners to communicate without hindrances with our top-notch community cloud implementation. We help you streamline your business processes while ensuring effortless, transparent, and uninterrupted communication between different management levels. Our experts create dynamic, branded communities that promote collaboration and self-service.

Lightning

Our Salesforce Lightning implementation enables your team to effortlessly communicate with end-users, develop a user-friendly app, and record all your business's active sales opportunities. We customize the platform to meet your business requirements, ensuring you remain ahead of your competitors.

Financial Cloud

Unlock cutting-edge tools and features that help you streamline client relationships, improve customer service, and drive business growth with our Financial Cloud implementation. Get our experts’ assistance to efficiently track and manage client’s financial accounts and deliver personalized financial advice to your customers.

Account Engagement (Pardot)

Collaborate your marketing efforts to get more leads, nurture them effectively, and drive revenue growth with our Salesforce Pardot implementation. We help you unleash the next level of email marketing, lead management, and marketing analytics. Our experts assist your team in creating more effective marketing campaigns and closing more deals.

Get Professional Salesforce Services

Salesforce Consulting

Our team first understands your business goals, challenges, and existing processes. We then provide strategic guidance on configuring and optimizing Salesforce to meet your specific needs. Whether you want to start from scratch or upgrade your current setup, we offer useful insights to ensure a successful implementation.

Salesforce Customization

Every business has unique needs, and we customize Salesforce to fit your specific requirements. From custom objects, workflows, and automation rules to tailored dashboards and reports, we create a solution that boosts productivity and ensures Salesforce aligns with your business goals.

Salesforce Integration

We help you connect Salesforce seamlessly with other business systems like ERP, marketing automation, or third-party apps. Our experts utilize a unified, efficient workflow, ensuring smooth data flow across platforms and enabling you to manage everything from one place.

Salesforce Data Migration

Migrating your data from legacy systems to Salesforce can be complicated, but our certified experts ensure a seamless and accurate transition. We handle the entire data migration process, including mapping, cleansing, and transferring your data while maintaining its integrity so you don’t miss a beat.

Salesforce Support & Maintenance

Our role does not end with the implementation phase. We continue to provide ongoing support and maintenance to ensure maximum efficiency. Our professionals are always ready to help you with troubleshooting issues, user assistance, or rolling out updates.

Salesforce Optimization

As your business scales, you will need more optimized CRM to bring the best results. Our Salesforce optimization services help you fine-tune your setup, ensuring it scales with your growth. Moreover, we keep on updating your Salesforce to ensure you don’t miss out on remarkable features.

Our Salesforce Implementation Process

Here’s how we ensure a flawless Salesforce Implementation for your enterprise-

1. Planning and Strategy

Define Objectives: We first understand your objective for using Salesforce (e.g., improve sales and enhance customer service).
Stakeholder Engagement: Our team then involves key stakeholders to gather requirements and expectations.
Resource Allocation: Our experts estimate the team members, budget, and time frame for the implementation.

2. Requirements Gathering

Business Process Analysis: Our professional team then analyzes existing processes and identifies areas for improvement.
Feature Prioritization: We assess the features and functionalities needed based on your business requirements.

3. Design

System Architecture: Our experts prepare the overall architecture, including data models and integrations.
User Interface Design: We then create blueprints to test user experience.
Security and Compliance: Our team then sets up user roles, permissions, and compliance measures.

4. Configuration and Customization

Salesforce Setup: Our developers start by configuring standard objects, fields, and page layouts.
Customization: Next, we cover up custom objects, workflows, and automation using Apex or Flow as required.
Integration: Our experts then integrate Salesforce with your systems (e.g., ERP, marketing tools).

5. Data Migration

Data Mapping: We identify and map data fields from legacy systems to Salesforce.
Data Cleansing: Our professionals then clean and prepare data for migration to ensure accuracy.
Data Import: We use tools like Data Loader or third-party apps to migrate data into Salesforce.

6. Testing

Functional Testing: Our experts verify that all features work as intended.
User Acceptance Testing (UAT): We allow our end-users to test the system to ensure it meets their expectations.
Bug Fixes: Our team addresses any issues discovered during testing.

7. Training and Change Management

User Training: We provide training sessions and resources to help users become familiar with Salesforce.
Change Management: Our experts implement strategies to support users through the transition and encourage adoption.

8. Go Live

Launch: We help you shift to the live environment and make the system available to users.
Monitor Performance: Our team keeps an eye on system performance and user feedback post-launch.

9. Post-Implementation Support

Support Structure: We also set up a helpdesk or support team for ongoing assistance.
Continuous Improvement: Our professionals gather user feedback and make iterative improvements to the system.

10. Review and Optimization

Performance Metrics: Our developers analyze key performance indicators (KPIs) to measure success.
Adjustments: Finally, we make necessary adjustments based on user feedback and evolving business needs.

Benefits of Salesforce Implementation for Your Enterprise

Increase revenue by an average of 37%

Reduces operational costs by 30%

Faster Decision Making up to 50%

Boost in Productivity – Up to 38%

Tech9logy Creators Top Salesforce Integrations

Often, people are left hanging between two technologies with great individual features because there’s no way to make them work together. However, we can get the Salesforce integration for you, no matter how complex. We've integrated Salesforce with several custom integrations and AppExchange products recently; here is the list below:

People Soft Salesforce Integration - Tech9logy Creators

Kipu Health Salesforce Integration - Tech9logy Creators

Drift Salesforce Integration - Tech9logy Creators

Jira Salesforce Integration - Tech9logy Creators

quickbook Salesforce Integration - Tech9logy Creators

SAP Salesforce Integration - Tech9logy Creators

AppExchange Integrations

View all integrations

Our Application of Salesforce across Industries

Communication

Hallo

Education

The School Trust

Financial Services

Professional Services

Retail

AIS Glass

Engagement Models

Tailor-made to suit different requirements & budgets

Fixed
Price

It’s suitable when the project has defined scope.
The requirement is likely to remain constant for such projects.
Works best for tight budgets.
Suitable when all focus is to be channelised to extremely critical features.

Pay-As-You-Go
Price

It’s suitable for projects that are subject to development.
The requirements are very likely to change throughout the project.
It can be chosen when there’s no strict budget constraint.
Suitable when a give feature is subject to multiple iteration & tuning.

Dedicated Resource
Model

It’s suitable for projects that are subject to continuous development or maintenance.
It is best when a dedicated developer, tester, and other professionals are required to exclusively on a project.
It can be chosen when there’s a budget constraint on monthly basis.
Suitable when a project is time sensitive and require multiple iteration & tuning.
The client has full control over the team and project direction.

We love to work on creative ideas and polish them to perfection!

Our Portfolio

Our Salesforce Cloud Expertise In Australia

Race ahead and unleash the power of comprehensive suite of Salesforce clouds with Tech9logy. We have experience working on multi-diverse Salesforce products, so if you are looking for a one-stop destination for all your Salesforce needs, consider Tech9logy creators global Salesforce development services.