Case Study: Hubtek – USA

Introduction to Hubtek

Formed in 2018, Hubtek has become a world-class tech and talent firm offering automation, outsourced talent, and effective training. It was started by Joel McGinley, the managing director of TranStrategy Partners, and Ricky Gonzalez, a spirited entrepreneur who managed LATAM talent teams. The US-based enterprise has emerged as a premier workforce optimization service provider that aims to provide labor solutions for industries facing decreasing margins and higher employment costs.

What Hubtek Needed?

Hubtek was looking to build a customer portal using Salesforce Experience Cloud with the purpose that their customers can stay up to date.

Services Offered to Hubtek

Salesforce Experience Cloud Solutions
We helped them create branded online communities for customers, partners, and employees to collaborate, share information, and access support efficiently.
Salesforce Integration
Our team enabled them to seamlessly connect Salesforce with other enterprise systems and applications to ensure data consistency, streamline workflows, and enhance overall operational efficiency.
Salesforce Support & Maintenance
We offered them ongoing technical support, system monitoring, and regular updates to ensure their CRM runs smoothly and meets growing business needs.
Salesforce Customization Services
We tailored Salesforce to their specific business requirements through custom development, configuration, and implementation of unique features and functionalities.

Visuals

Community Cloud is a unique Salesforce product that helps businesses across various industries to expertly manage their relationships with customers, partners, and employees. Enterprises can utilize such communities to get clients’ feedback, provide customer support, lead qualification, training, and much more.

Community Cloud introduces profuse benefits for your organization. It enables your team to build better customer relationships, improves their engagement & productivity, enhances customer support, and lets you decrease business costs.

Salesforce is the #1 CRM platform today that lets you centralize customer information, streamline sales processes, manage marketing campaigns, and deliver actionable analytics. Ensuring an improved customer experience is paramount in today’s world and Salesforce smartly incorporates key components like Data, Artificial Intelligence (AI), and CRM to help you reach this objective. However, getting personalized features and driving next-level customer engagement mandates professional expertise.

Salesforce Cloud Expertise

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