The business landscape was changing even before AI emerged on the scene. The latter merely accelerated the progress, forcing organizations to keep up with everything or fade away. 

Every Salesforce development company knew one thing for sure: Trust Salesforce to evolve and adapt to the ever-changing market. 

That’s what they did.

By putting their trust (and funds) into AI-powered development and solutions, Salesforce managed to stay ahead of the curve by future-proofing itself. 

Transformation of Salesforce Development 

Salesforce development has been the means to build custom applications that integrate seamlessly with any business’s existing framework to elevate it to greater heights.

In 2006, it emerged as a proprietary programming language tailor-made for their native platform. Known as Apex, it enabled developers to extend and unlock the full potential of Salesforce.

Fast-forward to 2015, and Salesforce partners were treated to Lightning components, a quicker, more dynamic framework that allowed them to create visually appealing yet customer-centric applications.

Now that Salesforce, once again, comes face to face with a new revolution, it begs the question: What does it mean for the future? 

Impact of AI

Salesforce has invested a staggering $1 billion in artificial intelligence. Knowing the company’s track record, it’s safe to assume it was a well-thought-out move. 

This paved the way for numerous smart integrations and the birth of their Agentforce platform that lets Salesforce partners deploy AI agents across verticals like sales and marketing, who can execute projects based on real-time data. Powered by the Atlas reasoning engine, these agents can pivot their functioning by actively understanding and responding to the shifting data.  

Automation is Key

This year’s TrailblazerDX gave further insights into how experts believe the AI-driven future could look for Salesforce.

The role of AI isn’t to replace a Salesforce development company but to aid it. As stated by OpenAI, the future could be agentic, assisted or automated. Without diving deeper than needed, this points to simple tasks getting automated and the role of developers getting a slight change. Artificial intelligence will shift a developer’s work more towards being the architect of products rather than building them piece by piece.

Improvements to Data Clouds

Data has always been crucial for Salesforce. Looking forward, Salesforce shows promise in further improving data clouds and what a Salesforce development company can do with it.

Powered by the latest changes, the current data clouds can access, interpret and process data (structured & unstructured alike) to produce actionable results. This will improve in the days to come.

Its emphasis on industry-specific clouds is also on the rise. With more power promised to products like Manufacturing Cloud, Financial Services Cloud, Marketing Cloud, etc., companies will meet specific requirements with utmost speed and precision. 

A Bright Future Ahead

Analysing all this and their plans for what’s next, it’s safe to say that Salesforce development has a bright future indeed. Driven by innovations in AI and automation, coupled with the revolutionary minds at the helm, this CRM shows no plans to slow down.

However, as good as it is, Salesforce partners like Tech9logy Creators are crucial in navigating this shift. By offering expert guidance backed by a vast industry experience, we have ridden such a wave of changes before with ease and will continue to do so in the future. 

So whether you are looking to set up or to scale, we are here to help.